Operational snapshot
Built for controlled rollout, not false public polish.
- Customer request intake with live recovery status
- Driver offer and routing workflow for active sessions
- Admin control room for dispatch oversight and intervention
Roadside assistance for the UAE, rebuilt for clarity
Dispatch, recovery, and operator control in one visible flow.
Hazir brings the customer app, driver app, and control room together so a roadside incident does not disappear into call-center guesswork.
Cloud-backed dispatch system live
Real-device Android testing
UAE rollout in progress
Current operating model
Customer intake, driver assignment, and operator intervention stay synchronized.
Customer
Guided request flow
Driver
Live offer and routing
Control room
Realtime intervention
Runtime
Controlled release lane
01
Customer raises a request
Vehicle issue, location, and dispatch context land in one place.
02
Driver receives a controlled live offer
Socket delivery is backed by state recovery so the system can self-correct.
03
Operator keeps the flow legible
Hazir keeps every roadside handoff visible to the control room.
Product preview
What Hazir looks like across the customer, driver, and operator surfaces.
These previews reflect the current product direction while the real-device Android validation lane is underway.
For customers
Roadside help that stays visible after the request is sent.
Guided intake under pressure
Customers can choose the service type, confirm location, and move into a live request flow without repeating the same context.
Tracking that stays readable
Hazir keeps assignment, arrival, and service progress visible instead of pushing people back into manual follow-up.
Better recovery state
The mobile experience is designed to recover cleanly from backgrounding, reconnects, and imperfect network conditions.
For drivers
The driver workspace keeps offers, job state, and navigation aligned.
Hazir is intentionally hybrid: sockets move fast, while polling and state reconciliation keep the dispatch model honest.
Offer flow
- Receive and acknowledge live offers
- Move into the active job state without hidden handoffs
- Keep reconnect behavior predictable during field use
Dispatch core
- Driver eligibility and assignment guardrails
- Offer ACK and rollback protection
- Consistency checks for state drift
Operator view
- Live request visibility for intervention
- Request lifecycle oversight across customer and driver apps
- Manual escalation path when roadside work needs support
For fleets and partners
Hazir is being structured for controlled operational rollout, not just consumer launch.
Android controlled testing
Customer and driver flows are being validated on physical devices against a governed cloud runtime.
Partner operating loop
Fleet and service-partner workflows come after the core dispatch lifecycle is stable on device.
Public rollout readiness
Store submission, push hardening, and broader commercial exposure happen after the controlled loop holds up in practice.
Developer access
Integrate Hazir dispatch into your own workflows.
We are exposing controlled SDK and API access for partners and internal integrations. Access is gated while the system stabilizes.
- Android SDK pilot channel
- API key-based access model
- Dispatch and request lifecycle hooks
Early access
Public exposure is still controlled. Access is coordinated manually.
Request pilot updates, fleet access, SDK/API access, or controlled deployment support through the Hazir intake channel.